We are committed to safeguarding personal information collected from our customers and will not sell it or use it for purposes unrelated to our business or for any reason that has not been disclosed to you explicitly. We take all reasonable precautions to ensure the information shared with us is treated responsibly, ethically and securely – that is, with the respect it deserves. If you have a concerns about your data with YogiBees, please get in touch via email on firstname.lastname@example.org
This policy explains:
- What personal information we collect
- When your information is collected
- Credit card Information Security Policy
- What we do with personal information collected and how we honour your legal rights
- What personal information is collected
We only collect personal information related to the services we provide in the course of running our business including through our website, and which you have provided to us. Information is collected directly from you through our website or social media and is used to offer, promote, sell and deliver our products to you. This includes information that identifies you, that enables YogiBees to perform its obligations to you and that concerns your purchase history and any personal details for classes. Financial information is only used to invoice you for products purchased. We do not ourselves store any details of your credit card or other online payment method. Card payments are secured by our payment processing providers, Lloyds bank and PayPal. Your contact information may be used to contact you for customer service reasons, but only when necessary. Unique identifiers, such as your user name or email may be used to verify your identity. To improve your user experience we also collect information about your activity on our website, or progress through our training. We use this information to notify you about our offers and promotions that may be of interest or benefit to you.
How Your Information is Collected
When is Your Information Collected?
You provide personal information to us when you sign up for our classes contact us or place an order online. We do not store or keep your credit card information.
You provide address information whenever you place an order including delivery and the form of payment you used. We do not store any credit card information – these are encrypted inside our payment partners systems (lloyds,Paypal et al).
Credit Card Information Storage
YogiBees uses Lloyds and PayPal for its online credit card transactions. Lloyds and PayPal are leading providers of payment solutions whose software, systems and procedures have been assessed and certified to PCI Data Security Standards. Through Lloyds and PayPal, YogiBees does not have access to your card number as this credit card payment is secured by Lloyds and PayPal.
Visit the Lloyds and PayPal websites for more information on their online credit card payments.
How is Your Information Shared?
We respect your privacy we do not engage in unsolicited telephone or e-mail marketing. We will never sell your data to or share it with anyone else. Any personal information we collect about you will be used so that we can provide you with the services that you have requested, or so we can carry out our business. This includes the processing and fulfilment of orders, statistical analysis of customer activities, interests and preferences and for marketing purposes. We will not disclose personal information without your consent, unless required or authorised by law, or for another purpose (related to the primary purpose of collecting that information) that you would reasonably expect.
Access Your Personal Information
If you need to access or correct any personal information we hold about you, please contact us on email@example.com, and provide as much detail as possible about the particular information you seek, so we can retrieve it. We rely on you to advise us of any changes or updates to the information we hold, including changes to health and updates on medical changes.
Securing and Storing Your Personal Information
Personal information is stored electronically on our computer system in the cloud. We use a variety of security measures to maintain the safety and integrity of the information. We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions to protect your personal information from unauthorized use or alteration. No credit card information is held on our system. We do hold some paper copies that are stored in a secure location, locked and kept for the required time.
Firewalls, anti-virus software and email filters, as well as passwords, protect all our electronic information.
For more information or to make a complaint